Sky Q
0

Discussion topic: Sky box slow to respond

Reply
AndyMayers
What's this?
This message was authored by AndyMayers This message was authored by: AndyMayers

Sky box slow to respond

‎07 Sep 2023 02:27 PM

My Sky box is experiencing several problems. It is slow to respond to remote (the batteries are new), programmes will not fast forward, some programmes freeze (stating "There is a problem with this channel), the red record light is permanently on (even though nothing being recorded or downloaded)

Report post
Post 1 of 2
1,246 Views
Reply
0 Likes
Reply

All Replies

PandJ2020
What's this?
Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky box slow to respond

‎07 Sep 2023 04:43 PM

Posted by a Superuser, not a Sky employee. Find out more

Have you tried a power off and on sequence?  If this doesn't resolve it then you may need a replacement box.

I am just another Sky customer and my views are my own
Report post
Post 2 of 2
1,237 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion