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Discussion topic: Sky box slow to respond

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AndyMayers
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Sky box slow to respond

‎07 Sep 2023 02:27 PM

My Sky box is experiencing several problems. It is slow to respond to remote (the batteries are new), programmes will not fast forward, some programmes freeze (stating "There is a problem with this channel), the red record light is permanently on (even though nothing being recorded or downloaded)

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PandJ2020
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Re: Sky box slow to respond

‎07 Sep 2023 04:43 PM

Posted by a Superuser, not a Sky employee. Find out more

Have you tried a power off and on sequence?  If this doesn't resolve it then you may need a replacement box.

I am just another Sky customer and my views are my own
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