Sky box saying no signal

[Greenfingers001]

Thanks for escalating this. We’ve sent @Stephens+joy an invite to chat.

[Lisa-P1987]

Thanks for chatting to us @Stephens+joy . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks

[Stephens+joy]

Hi all , Thank use all 1st ,, the Sky box it self was not working,, Sky as / did send me another box next day,, many thanks again Steve 

[Michael6363636373]

That worked thank you

[Stephens+joy]

Hi my 2 nd sky box up stairs still doesn't work, there's a large old Tree , on the front of the house, we can't even get a single, for our TV,  the Sky engineer, got it working, 3 days later, no signal,, no be also a Booster up stairs,, it just can't get a signal,, I just want too return it please,, I'm paying for something dosent work,,,