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Discussion topic: Sky box red light comes on for a few seconds and then goes off and box will not work

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This message was authored by Robcm This message was authored by: Robcm

Sky box red light comes on for a few seconds and then goes off and box will not work

Why can I not just speak to a Sky engineer about this?


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Robcm
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This message was authored by Robcm This message was authored by: Robcm Answer

Re: Sky box red light comes on for a few seconds and then goes off and box will not work

Thank you for your guidance. I have ordered a new box.

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Robcm
Topic Author
This message was authored by Robcm This message was authored by: Robcm

Re: Sky box red light comes on for a few seconds and then goes off and box will not work

I have tried every type of reboot known to man and the simple answer is the mini box is broken.

We pay £15 a month to get this sort of thing fixed quickly and we cannot get to a Sky employee to get a replacement box!

We are being treated like mugs!

This message was authored by Chodley This message was authored by: Chodley

Re: Sky box red light comes on for a few seconds and then goes off and box will not work

Posted by a Superuser, not a Sky employee. Find out more

Why can't you get to a Sky employee? Once you go through "need more help" on the troubleshooting, you should get a phone number.

Robcm
Topic Author
This message was authored by Robcm This message was authored by: Robcm Answer

Re: Sky box red light comes on for a few seconds and then goes off and box will not work

Thank you for your guidance. I have ordered a new box.

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