Discussion topic: Sky box now working so we dont need new box

This message was authored by: Paytonjones · ‎12 Jun 2024

Sky box is working so we dont need the new box thats being delivered today

This message was authored by: Daniel0210 · ‎12 Jun 2024

Almost certainly with a courier now so if your absolutely convinced the fault that caused you to arrange a replacement isn't going to come back just decline the box swap when it arrives. The courier company should send it back to Sky. It might be worthwhile updating Sky once you've done this.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion

This message was authored by: Daniel0210 · ‎12 Jun 2024

@Paytonjones

Almost certainly with a courier now so if your absolutely convinced the fault that caused you to arrange a replacement isn't going to come back just decline the box swap when it arrives. The courier company should send it back to Sky. It might be worthwhile updating Sky once you've done this.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: MightyQuinn · ‎12 Jun 2024

Hi @Paytonjones Just in case you are not aware, this is a public community forum, you are not talking to Sky Customer Services.

Discussion topic: Sky box now working so we dont need new box

Sky box now working so we dont need new box

Re: Sky box now working so we dont need new box

All Replies

Re: Sky box now working so we dont need new box

Re: Sky box now working so we dont need new box

Was this discussion not helpful?

Search Sky Community

Start a new discussion