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Discussion topic: Sky box making strange noise, like loud fan

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This message was authored by JDLMNOP This message was authored by: JDLMNOP

Sky box making strange noise, like loud fan

How do I get sky Q box replaced?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky box making strange noise, like loud fan

Posted by a Superuser, not a Sky employee. Find out more

@JDLMNOP 

Is the box situated in a well ventilated spot. Is it getting too hot (you should be able to rest the palm of your hand on it)? 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Mark39 This message was authored by: Mark39

Re: Sky box making strange noise, like loud fan

Posted by a Superuser, not a Sky employee. Find out more

@JDLMNOP wrote:

How do I get sky Q box replaced?


Have you restarted it by switching off at the plug for 30 seconds or so?

JDLMNOP
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This message was authored by JDLMNOP This message was authored by: JDLMNOP

Re: Sky box making strange noise, like loud fan

Yes, done this a few times, have also removed all cables and checked connections too. 

This message was authored by GarethW55 This message was authored by: GarethW55

Re: Sky box making strange noise, like loud fan

Sky Q box making  making a noise. Sounds like a noisy fan or beating issue. Have tried power off etc but noise always returns

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