Sky box has green light but i cant control the tv for channels . Its been disconnected for 4 months

[Anthony641]

Can't control TV with sky remote

[oldfella]

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@Anthony641 wrote:

Can't control TV with sky remote

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Hi @Anthony641 

With the Q box on with green LED 

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.