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Discussion topic: Sky booster says connected.. but not really..

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This message was authored by: olsamalan

Sky booster says connected.. but not really..

So I had a successful system set up, hub, Q , mini and 2 boosters. Went over to VOIP for calls and got a new hub. Thing is booster furthest away no longer appears to do its job. Indicating all is well but no speed. Are my devices not switching over? Or is it losing connection to the (nearer) other booster and going to the hub? 

 

Seems to work just fine when I reset it, falls off again later on. Sky tech not really useful. Don't seem to be able to fix it. Everything else works normal now after some glitches. 

 

Anybody out there come across similar? The poor booster is the old flat type, booster in the middle upright vertical.

 

Thanks for any info. 

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This message was authored by: Addie15

Re: Sky booster says connected.. but not really..

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

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