25 Mar 2024 08:44 PM
I don't always swifch off at the socket buf when I do, it takes almost half an hour for the Sky box to come on
25 Mar 2024 08:49 PM - last edited: 25 Mar 2024 08:50 PM
Posted by a Superuser, not a Sky employee. Find out more
@Jane97 wrote:
I don't always swifch off at the socket buf when I do, it takes almost half an hour for the Sky box to come on
Hi @Jane97
If you switch the Q box off at the Socket it is normal for the box to reboot when switched back on.
They are intended to always be powered on and in Standby with Amber LED when not in use.
They may need the occasional reboot if there are issues.
25 Mar 2024 08:56 PM
Should if take half kf an hour though?
25 Mar 2024 09:01 PM
Posted by a Superuser, not a Sky employee. Find out more25 Mar 2024 09:16 PM
@Jane97 just checking, when it is powering up after a power down at the wall, are you following the screen prompts like pressing the HOME button when the blue screen goes black until the Green light moves from Amber?
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