@CloFlo wrote:
Had sky a mini box for a few months. Constant network and broadband issues if I leave for a few days. Now won't connect to main box or broadband. Messages switching between error MR102 and reboot your router and can't obtain IP address. I've been through all the steps on screen multiply times but no joy.
@CloFlo try rebooting your router when that is up and running
reboot your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then when that is up and running
reboot your main box
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
