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Discussion topic: Sky a keeps disconnection from my broadband
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This message was authored by: dinobluelexus
Message posted on 12 Sep 2025 01:12 PM
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Sky a keeps disconnection from my broadband
My connection to my broadband keeps disconnecting. I have tried everything that has been suggested and although it connects it doesn't last long. It's has only started happening 2 weeks ago. Until then everything was fine. Any suggestions please
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This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Sep 2025 02:47 PM
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Re: Sky a keeps disconnection from my broadband
@dinobluelexus are you connecting over wifi? Have you tried changing your router's wireless channel? Or tried a wifi extender? If nothing helps you may need to consider a cabled connection - either a direct ethernet cable from router to Sky box, or power line adaptors.
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