Sky TV box not coming on. Orange light stays on

[Dallyn]

Skt TV box is not coming on. Orange light is on 

[oldfella]

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@Dallyn wrote:

Skt TV box is not coming on. Orange light is on 

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Hi @Dallyn 

Have you tried switching the Q box on by pressing the Standby button on the front right of the Q box (the Amber Led)?

If this brings the box on 

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

[Lr7]

Orange light staying on, tried the 7 and 9 and the 1and 3 still won't come on