Sky Sports+ stream cut off during EFL game this evening - why?

[Townfan66]

Also had an issue with coverage stopping several times during the game and a message coming up "there has been a technical error, please try later". Thought at first it may have been an issue with my WiFi but but other friends/family got this too!

[jg66]

We had same problems as above. The stop in coverage which restarted 2 or 3 seconds later was particularly annoying and occurred on at least 20 or 30 occasions throughout the match.

THEN the cut off of coverage at 90 minutes!! 
Instead of spending money promoting Sky Sports +, get the product working properly first

[Bob-Joy]

Same thing happened to me watching the Wigan match - We only subscribed to watch League One so if it happens again we will just cancel our monthly subscription.

[mc321]

Had a similar issue (but not the same) on the game yesterday that i was watching whereby the sound kept glitching throughout the match,a microstutter cutting in and out and then twice the screen went black with a technical error message displayed.

At one point when the error message came up, you could here people in the background saying "thats great, tell us when you would like us to restart" 🤣 lol as they must have been trying to fix it at their end when it went off !! Not a good start for sky sports+ on the football

[Tennis2000]

I was watching a match on my iPad and had the same error code for a few minutes which is very frustrating, I also get the same error code on some tennis matches so it's a Sky issue and not the stream I suspect 

[SKY1992bf]

All, sky have been made aware of this issue via closed forum

[TerriersFan]

Marvellous!

Thank you so much.

Could we please be made aware of their response?

[peter1945]

New app cut off on 90 mins so couldn't watch the last 7 mins

[Daniel0210]

@peter1945 

See this thread discussing this

https://helpforum.sky.com/t5/Sky-Q/Sky-Sports-stream-cut-off-during-EFL-game-this-evening-why/td-p/4...

[peter1945]

Thanks for that

[Raider999]

This seemed to have been resolved for yesterday,  although as the match I watched was the main recordable game this may not have been the same.

[TerriersFan]

It most definitely was NOT resolved for yesterday.

Yes, the main game did play fine, but it was all the other "selectable" games which crashed.

[Raider999]

@TerriersFan thanks for the update.

(removed)

Presumably my subscription will be reduced as I am getting less to watch than I used to?

Am I right in guessing that most of the NRL games are now hiding on skysports+?

If so who is going to get up early in the morning to watch? 

Moderator note: Removed inappropriate language

[LeedsLoiner]

Why cannot we record red button content last season it was no problem?

[SKY1992bf]

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@LeedsLoiner wrote:

Why cannot we record red button content last season it was no problem?

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@LeedsLoiner  the primary reason is this year the red button is being delivered over internet rather than satellite 

recordings work off the satellite only