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Discussion topic: Sky Sports UHD cuts out intermittently

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This message was authored by Dianson This message was authored by: Dianson

Sky Sports UHD cuts out intermittently

Watching sky sports on UHD channel.  Screen will go blank for a second and then come back showing the HLG HDR icon on Top Right of Screen.  No discernible pattern to the timing of the interruption so very annoying.  It's like the picture just drops out.  All well if just watching in HD so happy all cable connections are fine.  Any ideas?

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Sports UHD cuts out intermittently

Posted by a Superuser, not a Sky employee. Find out more

What HDMI cable are you using?  (And how long)

I am just another Sky customer and my views are my own
Dianson
Topic Author
This message was authored by Dianson This message was authored by: Dianson

Re: Sky Sports UHD cuts out intermittently

4k UHD 2 meter

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Sports UHD cuts out intermittently

Posted by a Superuser, not a Sky employee. Find out more

Should be ok, but may be the issue.  Try another lead if you can?

 

UHD is significantly more bandwidth compared with HD.

I am just another Sky customer and my views are my own
This message was authored by Baymaac90 This message was authored by: Baymaac90

Re: Sky Sports UHD cuts out intermittently

Started getting this issue today, randomly. 

 

In fact, when I turned on the TV to watch Sky Sports UHD, my settings had somehow reset and I was prompted to enable 2160p viewing again in the menu. Never had this issue before.

 

Now getting the random intermittent cutout

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