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This discussion topic has been answered Discussion topic: Sky Sports Golf HD not being recorded

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This message was authored by: Keith_M

Sky Sports Golf HD not being recorded

I have Sky Sports golf package to record the DP world Tour and PGA tour 4 day competitions. 

I am finding the games are not always being recorded. Like today under Sky Sport -  Golf - catagories - DP world tour day 1-3 is shown as Sky sports main event (which when selected will not record as failed subscription - I have Sky Golf HD). However, it shows DP World Tour day 4 and will allow to record.  But where is day 1-3. 

I have had this problem before and had a new recording device sent and a full reload of upgraded software but it is happening again.

This is highly frustrating as this is the principle reason for having Sky.

Any help appreciated ASAP.

 

Rgds

 


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This message was authored by: nigea99 Answer

Re: Sky Sports Golf HD not being recorded

Posted by a Superuser, not a Sky employee. Find out more

@Keith_M wrote:

I have Sky Sports golf package to record the DP world Tour and PGA tour 4 day competitions. 

I am finding the games are not always being recorded. Like today under Sky Sport -  Golf - catagories - DP world tour day 1-3 is shown as Sky sports main event (which when selected will not record as failed subscription - I have Sky Golf HD). However, it shows DP World Tour day 4 and will allow to record.  But where is day 1-3. 

I have had this problem before and had a new recording device sent and a full reload of upgraded software but it is happening again.

This is highly frustrating as this is the principle reason for having Sky.

Any help appreciated ASAP.

 

Rgds

 


hi @Keith_M 

 

SKY Sports Main Event is a mix of sports and usually simulcasts broadcasts on other channels

I don't think anything on Main Event will Series Link

 

Also do you have UHD - so is the Main Event channel you are trying to set the UHD version - if so & you only have SKY Sports Golf rather than SKY Sports Full pack there is a possibiity this might be getting confused ( We have known this happen with Football where some customers only have the football) - Even without UHD I guess trying record from ME may also have foibles for Single Channel sports subscribers)    

 

I am fairly confident that the DP World Tour is currently shechduled on the main SKY Golf channel so I suggest you make sure your recordings are set from there.

 

I have also known Series Link is not always set as it should be with the Golf (I often set for the LPGA for instance - although LPGA tournaments have a habit of  being on different channels for different days as well) so always wise to check & if necessary set for each day manually

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This message was authored by: nigea99 Answer

Re: Sky Sports Golf HD not being recorded

Posted by a Superuser, not a Sky employee. Find out more

@Keith_M wrote:

I have Sky Sports golf package to record the DP world Tour and PGA tour 4 day competitions. 

I am finding the games are not always being recorded. Like today under Sky Sport -  Golf - catagories - DP world tour day 1-3 is shown as Sky sports main event (which when selected will not record as failed subscription - I have Sky Golf HD). However, it shows DP World Tour day 4 and will allow to record.  But where is day 1-3. 

I have had this problem before and had a new recording device sent and a full reload of upgraded software but it is happening again.

This is highly frustrating as this is the principle reason for having Sky.

Any help appreciated ASAP.

 

Rgds

 


hi @Keith_M 

 

SKY Sports Main Event is a mix of sports and usually simulcasts broadcasts on other channels

I don't think anything on Main Event will Series Link

 

Also do you have UHD - so is the Main Event channel you are trying to set the UHD version - if so & you only have SKY Sports Golf rather than SKY Sports Full pack there is a possibiity this might be getting confused ( We have known this happen with Football where some customers only have the football) - Even without UHD I guess trying record from ME may also have foibles for Single Channel sports subscribers)    

 

I am fairly confident that the DP World Tour is currently shechduled on the main SKY Golf channel so I suggest you make sure your recordings are set from there.

 

I have also known Series Link is not always set as it should be with the Golf (I often set for the LPGA for instance - although LPGA tournaments have a habit of  being on different channels for different days as well) so always wise to check & if necessary set for each day manually

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This message was authored by: oj01

Re: Sky Sports Golf HD not being recorded

Posted by a Superuser, not a Sky employee. Find out more

@Keith_M If you only have Sky Sports Golf as a single sports channel you can't watch (or record) Sky Sports Main Event. It's only available to full Sports subscribers. 


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