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Discussion topic: Sky Sports F1 very poor signal

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This message was authored by: WeeMann

Sky Sports F1 very poor signal

All weekend the F1 channel has been freezing and dropping out totally. I've rebooted the Q box and the router to no effect. 

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This message was authored by: WeeMann

Re: Sky Sports F1 very poor signal

Other channels working perfectly. 

This message was authored by: PandJ2020

Re: Sky Sports F1 very poor signal

Posted by a Superuser, not a Sky employee. Find out more

Likely to be your dish alignment.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: nigea99

Re: Sky Sports F1 very poor signal

Posted by a Superuser, not a Sky employee. Find out more

@WeeMann wrote:

All weekend the F1 channel has been freezing and dropping out totally. I've rebooted the Q box and the router to no effect. 


hi @WeeMann 

 

Please see the following page that covers a few problems - if you follow the link through and still have problems then you should find a link to book an engineer if you have your own dish

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

If you have a communal system you may have to contact your building management to deal with the technicians responsible for the system  

 

If you normally watch the UHD channel then it is probably worth trying watching the HD version (further down the channel list) until your problem is sorted

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This message was authored by: WeeMann

Re: Sky Sports F1 very poor signal

I've been googling and that seems to be the popular opinion. 

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This message was authored by: WeeMann

Re: Sky Sports F1 very poor signal

Looks like I need to book an engineer, none of that has worked. Thanks. 

This message was authored by: Laing1

Re: Sky Sports F1 very poor signal

Posted by a Superuser, not a Sky employee. Find out more

@WeeMann wrote:

Looks like I need to book an engineer, none of that has worked. Thanks. 


@WeeMann Just a though you dont have a wireless dect phone anywhere near your Q box do you. As the signal from the phone has been known to cause problems on the F1 channel before 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by: Sandi86

Re: Sky Sports F1 very poor signal

No signal at all here. Trying to watch f1 and there's nothing at all. Blank screen. Won't even slow me to turn the box over 

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