Sky Q

[JackieO]

I have just purchased two new Sky mini boxes for Sky multi room. However, my Sky Q box is a 1 TB and will not support this number of mini boxes. How do I upgrade to a 2TB box?

[PandJ2020]

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@JackieO wrote:

I have just purchased two new Sky mini boxes for Sky multi room.

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You can't purchase mini boxes.  They are only lent to your from Sky for the duration of the relevant subscription.

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However, my Sky Q box is a 1 TB and will not support this number of mini boxes. How do I upgrade to a 2TB box?

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The maximum concurrent limit is 2 boxes unless you have an older box.  (Being 1Tb is not in itself an indication of the box)

If you have an older main box that supports 1 mini box only then you'll need to call Sky and ask to change your main box to one that supports 2 - there will be a charge involved (Possibly £99) and you will lose all the recordings on your box.

HW version info here: https://www.sky.com/help/articles/sky-software-updates