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Discussion topic: Sky Q

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This message was authored by June57 This message was authored by: June57

Sky Q

Hi. Could any one please tell me with my Sky Q is it just the Sky Q box that is covered against fault or is it all sky equiptment,i,e sky dish, cables, e.c.t

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@June57 

Technically the dish transfers to your ownership after installation but Sky usually repair or replace it f.o.c. Same goes to external cables. Ours were fried due to a house fire next door some years ago and we weren't charged for replacing.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
June57
Topic Author
This message was authored by June57 This message was authored by: June57

Re: Sky Q

Thank you. It's just that we've been paying sky protect insurance for years, almost £20 a month now, but some one told me If I have Sky Q I was insured for everything anyway and therefore don't need a separate insurance. I just don't know if this is true. Almost £20 a month is a lot of money if I don't need to be paying it.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@June57 

Some people (myself included) opt to have Sky Protect through Domestic and General Insurance because it covers additional products such as iPads, mobiles etc. I have my Sky Q system covered, an iPad and iPhone + loss and theft cover and pay nowhere near £20. It's up to you whether you keep it but just for Sky Q it's not really necessary tbh. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by nigea99 This message was authored by: nigea99

Re: Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Daniel0210 wrote:

@June57 

Some people (myself included) opt to have Sky Protect through Domestic and General Insurance because it covers additional products such as iPads, mobiles etc. I have my Sky Q system covered, an iPad and iPhone + loss and theft cover and pay nowhere near £20. It's up to you whether you keep it but just for Sky Q it's not really necessary tbh. 


@June57  One  other advantage of SKY Protect is the speed of callout for an engineer  - without SKY protect it can now take many days if not a couple of weeks or more. 

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