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ER831
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This message was authored by ER831 This message was authored by: ER831

Sky Q

‎18 Dec 2023 07:16 PM

Just had new Sky Q for a week. Today I've had several problems from Harddrive issue to technical issues. TV went off on its own. Turned off at mains a few times. Can now watch TV but not any recordings. Help

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PandJ2020
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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Q

‎18 Dec 2023 07:36 PM

Posted by a Superuser, not a Sky employee. Find out more

If it's hard drive issue then usually fatal.

 

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

you may need a replacement box.

I am just another Sky customer and my views are my own
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