My box has not been on since last Thursday/friday - I have turned it of and on about 40 times! When I do a check on my app it's all in red saying there is a problem
My box has not been on since last Thursday/friday - I have turned it of and on about 40 times! When I do a check on my app it's all in red saying there is a problem
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains. Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains. Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
Yes , I've been doing it for days not working still , I'm sick of Netflix through my tv now ! This has been since the problems were identified by sky , at first the box kept turning off , then kept freezing now since the last time we did it , it won't run on at all
