Sky Q won't access my recordings. It shows "p!ease wait" with rotating circle continuously.

[anaree]

Sky Q won't access recordings.  Shows "p!ease wait" with rotating circle continuously.  Can't access any menu items under Recordings.  Mini Box not accessing either.

[Mark39]

Have you tried restarting your main Sky Q box? Switch off at the plug for a minute..

[Sparky0904]

Same here, not been working all day

[anaree]

Hi, I've rebooted 4 times today,  even rebooted the router, still the same

[oldfella · Accepted solution]

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@anaree wrote:

Hi, I've rebooted 4 times today,  even rebooted the router, still the same

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Hi @anaree 

Can you try making another Recording and see if you get a Hard Drive error message?

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

[Moosie14]

We have the same issue, have turned off / taken plug out of the Sky Q box and waited, also have reset settings, nothing works. No recordings to access, can't get to any apps like Netflix or Disney, doesn't show pictures for anything, can't make any new recordings or download content like movies to watch. 

[anaree]

Many thanks, this has fixed it!

[Sparky0904]

Issue inuave is that the TV schedule will not display. Wondering how I would make a recording if this is happening?