@GregN71 wrote:
Hello,
I got a Sky Q that has a weird problem. I have a hybrid LNB as I use freeview in another two rooms. Two of the feeds though from the LNB come through to the Sky Q. When I first got the "No satellite signal" in the TV guide I swapped the cables around cables as I could still get ITV 1 but no BBC1. This got me BBC1 so I thought there's a bad port on the LNB. The next day, I get the same issue and swap around the cables and it didn't work. Next try was to reboot the box by completely pulling the power cable for 5 secs. Rebooting resolved it and I got signal and clear, perfect viewing of a channel that moments before said there was no signal. When I can't see a channel I check the settings and I see "locked" with 50 strength and signal quality 90. Rebooting generally gets me the channel back.
Does anyone know what this could be?
On a brief read, it sounds like a possibly a short in one of the cables.
(I might need to re-read & deeper thought, if I have got it wrong)
It might be worth checking the cable ends to make sure that none of the fine out sheathing strands are touching the central core wire
the 2 cables used by Q are used for the different polarities
BTW the signal status indicator on Q is not as helpful as it could be as it doesn;t show the status of the current channel but a single transponder set in an engineers menu
