Discussion topic: Sky Q ….taking ages to change channels
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Message posted on 17 Aug 2023 06:03 PM
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Sky Q ….taking ages to change channels
It can take 5 seconds to change a channel on my Sky Q box
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Message posted on 17 Aug 2023 06:10 PM
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Re: Sky Q ….taking ages to change channels
What have you tried? Have you rebooted the Sky Q box?
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 17 Aug 2023 07:18 PM
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Re: Sky Q ….taking ages to change channels
@TomQless wrote:
It can take 5 seconds to change a channel on my Sky Q box
Hi @TomQless
Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.
Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.
Resetting the settings will also reset:
Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.
Message posted on 17 Aug 2023 08:02 PM
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Re: Sky Q ….taking ages to change channels
I have the same, last night a rebooted, reset and still no joy. Anymore recommendations thanks
Message posted on 31 Mar 2024 10:14 AM
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Re: Sky Q ….taking ages to change channels
Thankyou for your post. It has resolved issues I was having
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