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Discussion topic: Sky Q states no signal (wifi working) been through all sky checkz

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Marie_1111
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This message was authored by Marie_1111 This message was authored by: Marie_1111

Sky Q states no signal (wifi working) been through all sky checkz

‎27 Jun 2024 08:53 AM

One large gust of wind and sky Q stating no signal. Wifi fine. Been through all the Sky checks bit still stating no signal. Never had issues before. Literally one big gust of wind and it went off. Any ideas? 

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PandJ2020
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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Q states no signal (wifi working) been through all sky checkz

‎27 Jun 2024 08:57 AM

Posted by a Superuser, not a Sky employee. Find out more

Sounds like this 'one gust of wind' has moved your dish...

 

https://www.sky.com/help/articles/sky-tv-no-satellite-signal

 

(Your Wifi doesn't come via the dish)

I am just another Sky customer and my views are my own
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