04 Feb 2025 05:54 PM
Hi
i have sky q, Panasonic TX-58DX750B TV and Panasonic SC-HTB680 sound bar. Everything worked fine and the sky q played through the sound system. Just dismantled due to new tv unit and when connecting back up, sky q has a lip sync issue and does not play like it used to through sound bar.
connections are as follows.
hdmi 1 from tv to sky q
hdmi 2 from tv to sound bar
optical lead from sky q to sound bar.
What are we not doing right? So frustrating.
04 Feb 2025 06:16 PM
Posted by a Superuser, not a Sky employee. Find out more
@Toptotty168 wrote:
Hi
i have sky q, Panasonic TX-58DX750B TV and Panasonic SC-HTB680 sound bar. Everything worked fine and the sky q played through the sound system. Just dismantled due to new tv unit and when connecting back up, sky q has a lip sync issue and does not play like it used to through sound bar.
connections are as follows.hdmi 1 from tv to sky q
hdmi 2 from tv to sound bar
optical lead from sky q to sound bar.
What are we not doing right? So frustrating.
hi @Toptotty168
Are you getting lip synch issues with all channels or is it limited to those with 5.1 sound ?
Can I just check when listening are you selecting the optical input on your Soun bar or or you listening to the feed via the ARC connection from the TV
04 Feb 2025 06:35 PM
Posted by a Superuser, not a Sky employee. Find out morehi @Toptotty168
just out of interest do you have any other device connected to the HDMI input on the sound bar ?
If not, although I know this is not how you had it before, have you tried SKY Q via HDMI direct to the Sound bar - I can;t say for definite but the manual implies it can pass the full 4K signal through (it mentions a 4K player) - although itis possible that it may not pass through HDR
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