Discussion topic: Sky Q search doesn’t find the shows from TV guide
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Message posted on 02 Jan 2024 12:22 AM
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Sky Q search doesn’t find the shows from TV guide
I'm newish to Sky Q (had Sky + for many years). I keep trying to use the voice search to find a show to record that is on in the future. C4 advert said it was on tomorrow and so I used voice search to find it so I can record.
I always get 'Sorry no results' - so instead have to trawl through the TV guide trying to find the show so I can press record.
This has happened with almost every show that I know is scheduled and would be in the TV guide but wouldn't be ready to access from catch up or on demand.
why doesn't sky q search the TV guide to show results? And why isn't it intuitive and find best match rather than exact match?
Sometimes I don't know what day or time a show is on so have to go through each day and hour in the guide.
And where had the blue button option gone when an ad for a show is on, allowed you to press blue to go straight to record?
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Message posted on 02 Jan 2024 07:38 AM
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Re: Sky Q search doesn’t find the shows from TV guide
I use voice serach regularly and it is usually reliable, but does have occasionally glitches..
But, you can do a manual search (which tends to pick up a lot more than the voice search, along with Netflix listings (if you have that with Sky)) by clicking on the search button (top right) on your Sky Q remote.
Have a read of the this Sky Q article to resolve problems with voice search;
Using Voice Control on your Sky Q box | Sky Help | Sky.com
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 02 Jan 2024 02:57 PM
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Re: Sky Q search doesn’t find the shows from TV guide
@Ropo202 wrote:I'm newish to Sky Q (had Sky + for many years). I keep trying to use the voice search to find a show to record that is on in the future. C4 advert said it was on tomorrow and so I used voice search to find it so I can record.
I always get 'Sorry no results' - so instead have to trawl through the TV guide trying to find the show so I can press record.This has happened with almost every show that I know is scheduled and would be in the TV guide but wouldn't be ready to access from catch up or on demand.
why doesn't sky q search the TV guide to show results? And why isn't it intuitive and find best match rather than exact match?
Sometimes I don't know what day or time a show is on so have to go through each day and hour in the guide.
And where had the blue button option gone when an ad for a show is on, allowed you to press blue to go straight to record?
I agree is isn't very reliable, often miss hears what I say, would rate it at 60% reliable whereas Alexa is 99% reliable.
Message posted on 02 Mar 2025 07:57 AM
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Re: Sky Q search doesn’t find the shows from TV guide
I keep having this too! It's hearing my words correctly and I've even tried typing in the word but it doesn't find it in the guide. Annoying.
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