0

Discussion topic: Sky Q screen says viewing card not paired

Reply
This message was authored by Jim66 This message was authored by: Jim66

Sky Q screen says viewing card not paired

Sky Q only delivering terrestrial channels 

Reply

All Replies

This message was authored by Laing1 This message was authored by: Laing1

Re: Sky Q screen says viewing card not paired

Posted by a Superuser, not a Sky employee. Find out more

@Jim66 wrote:

Sky Q only delivering terrestrial channels 


@Jim66 You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion