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Discussion topic: Sky Q remote won’t turn tv off

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This message was authored by: JMW3

Sky Q remote won’t turn tv off

My remote works fine but will not turn tv off. 

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This message was authored by: PandJ2020

Re: Sky Q remote won’t turn tv off

Posted by a Superuser, not a Sky employee. Find out more

You have to hold the power button for about 2-3 seconds.

 

If that's not working then the remote isn't coded correctly.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: lettice

Re: Sky Q remote won’t turn tv off

Posted by a Superuser, not a Sky employee. Find out more

As mentioned above, hold down the Sky Q power button for 2-3 seconds.

 

If it worked before, you may need to reapir your remote again as described in this help article;
Sky Q remotes | Sky Help | Sky.com

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This message was authored by: fatstan

Re: Sky Q remote won’t turn tv off

Still can't get remote to turn tv off

This message was authored by: David596

Re: Sky Q remote won’t turn tv off

I have same issue. Remote was ok for about 2 weeks after switch to Sky Q by Sky technician. Then after switching off by holding button down it goes off but after a few seconds restarts.

This message was authored by: fatstan

Re: Sky Q remote won’t turn tv off

I have found that be keeping off button pressed for about 5 seconds it does the trick 

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