10 Sep 2024 03:55 PM
Sky Q Remote will not turn off TV although remote is paired and works OK apart from this
10 Sep 2024 04:32 PM
Posted by a Superuser, not a Sky employee. Find out more
@Elizabeth111 wrote:
Sky Q Remote will not turn off TV although remote is paired and works OK apart from this
Provided it is correctly paired it should turn off the Television.
Assume you are aware that it needs a long press on the remote Standby button to turn the Television On or Off.
The modern Sony Televisions can be slightly problematic as if you hold the button too long the Television will reboot instead of turn off.
Here I find it needs about a three second press to turn off my Sony. Any longer than this and it reboots.
Assume you are also aware that with the latest Q software when you turn off the Television it will also then turn off the Q box
10 Sep 2024 04:47 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Elizabeth111 If you have one of the blue voice button remotes, the led flashes to tell you that the TV signal has been sent.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion