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Discussion topic: Sky Q remote will not turn off Sony Bravia TV although the remote is paired

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This message was authored by Elizabeth111 This message was authored by: Elizabeth111

Sky Q remote will not turn off Sony Bravia TV although the remote is paired

Sky Q Remote will not turn off TV although remote is paired and works OK apart from this

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This message was authored by oldfella This message was authored by: oldfella

Re: Sky Q remote will not turn off Sony Bravia TV although the remote is paired

Posted by a Superuser, not a Sky employee. Find out more

@Elizabeth111 wrote:

Sky Q Remote will not turn off TV although remote is paired and works OK apart from this


Hi @Elizabeth111 

Provided it is correctly paired it should turn off the Television.

Assume you are aware that it needs a long press on the remote Standby button to turn the Television On or Off.

The modern Sony Televisions can be slightly problematic as if you hold the button too long the Television will reboot instead of turn off.

Here I find it needs about a three second press to turn off my Sony.  Any longer than this and it reboots.

Assume you are also aware that with the latest Q software when you turn off the Television it will also then turn off the Q box

This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Sky Q remote will not turn off Sony Bravia TV although the remote is paired

Posted by a Superuser, not a Sky employee. Find out more

Hi @Elizabeth111   If you have one of the blue voice button remotes, the led flashes to tell you that the TV signal has been sent.

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