This discussion topic has been answered Discussion topic: Sky Q remote control lag when turning on the box
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Message posted on 27 Jul 2024 05:23 PM
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Hi, a Sky Q problem.
For the past few months when I power on the sky Q box after being off for a while the box does not respond to the remote for about 10 seconds. All the mini boxes in the house do the same. After the 10 seconds it behaves ok. If I turn the box off and on again it behaves ok also. But any significant stand by time then the delay reappears. Any thoughts?
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Message posted on 28 Jul 2024 06:26 PM
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@Ian734 wrote:
Hi, a Sky Q problem.
For the past few months when I power on the sky Q box after being off for a while the box does not respond to the remote for about 10 seconds. All the mini boxes in the house do the same. After the 10 seconds it behaves ok. If I turn the box off and on again it behaves ok also. But any significant stand by time then the delay reappears. Any thoughts?
@Ian734 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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Message posted on 28 Jul 2024 06:26 PM
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@Ian734 wrote:
Hi, a Sky Q problem.
For the past few months when I power on the sky Q box after being off for a while the box does not respond to the remote for about 10 seconds. All the mini boxes in the house do the same. After the 10 seconds it behaves ok. If I turn the box off and on again it behaves ok also. But any significant stand by time then the delay reappears. Any thoughts?
@Ian734 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 01 Aug 2024 09:44 PM
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Re: Sky Q remote control lag when turning on the box
That sorted it, thanks!
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