Sky Q on demand not working with sky signature. It is saying i need to upgrade my subscription.

[LB217]

I have restarted the sky q box. I have set the download to SD only. I have been on sky go and able to watch it on there but just not the sky box itself. It is the same with any purchases I've made from the sky store.

[Greenfingers001]

Hi there @LB217 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147