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Discussion topic: Sky Q not connecting to mini box via 3rd party router

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This message was authored by vinyljockey This message was authored by: vinyljockey

Sky Q not connecting to mini box via 3rd party router

I have Vodafone full fibre fitted but having problems connecting. As do many others it would seem.

Finally connected to the Sky Q Hub but I can't get a signal to the mini box in the bedroom.

 

Can someone help please. It's driving me nuts.

 

Thankyou

 

Mick

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This message was authored by Laing1 This message was authored by: Laing1

Re: Sky Q not connecting to mini box via 3rd party router

Posted by a Superuser, not a Sky employee. Find out more

@vinyljockey wrote:

I have Vodafone full fibre fitted but having problems connecting. As do many others it would seem.

Finally connected to the Sky Q Hub but I can't get a signal to the mini box in the bedroom.

 

Can someone help please. It's driving me nuts.

 

Thankyou

 

Mick


@vinyljockey tghe mini box will not connect to the router by wifi you need to connect it to the Sky Q main box by using the WPS button


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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