Hi @VickiB2
From your post I presume that you are connecting via WiFi. When I was with TalkTalk Broadband before recently moving to Sky I had to connect my Sky Q TV box via ethernet cable as any WifI connection kept dropping out and needed to be re-connected as you seem to be describing. Searching the internet it would seem Sky Q boxes wifi connection is often unreliable except with a Sky Router !
The simplest way to do this is likely to purchase a pair of HomePlugs, one to position near the router and one near the Sky Q box. Connect these to the router and Sky Q using ethernet cables and re-configure the Sky Q box to hard wired not Wifi and it should work. Of course this relies on having an available/free power socket near each device and so that might be an issue, but you can get Home Plugs that also function as a power socket which is how I have used them in the past.
I am sure there are other members on here that can expand on this but if I managed to do this I think most people can 😀
Good luck
