Sky Q new qled tv pixalation in dark scenes ?

[steveblue8]

Hello

got a samsung Q60D Qled tv, picture is fantastic apart from dark scenes through sky q uhd hdr box?

looked on another help forum site and was told sky q box to blame not the tv as sky q old now?

any help would be appreciated

[PandJ2020]

if you have a HDR box then there's nothing newer.

Artefacts in dark areas is likely due to the compression of the source material.

TV settings may be able to reduce it.  (Particularly turn off any additional processing)

[Mister_Dalek]

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@steveblue8 wrote:

Hello

got a samsung Q60D Qled tv, picture is fantastic apart from dark scenes through sky q uhd hdr box?

looked on another help forum site and was told sky q box to blame not the tv as sky q old now?

any help would be appreciated

---

Depends on what you're watching and how well it's been encoded. 

Dark scenes encoded at a low bit-rate can look shocking with lots of grey, blocky artefacting. If the content is in UHD with HLG HDR then there has been a history of some Sky content looking particularly dark on Samsung TVs with a low peak brightness. 

[TimmyBGood · Accepted solution]

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@steveblue8 wrote:

was told sky q box to blame not the tv as sky q old now?

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The earliest Sky Q hardware is from 2016, and the latest revision was in 2019.

Realistically the silicon in a £100 set top box from several years ago is not favourably comparable to the processing power in a recent £1000 television set.

One option is to set the Q box to HD by default and let the television set handle the upscaling.

[steveblue8]

Thanks for all your help

i never got the black problems on my old led tv

but i thought it was the sky box

looks like i will have to live with it?

unless sky do something about it ?

once again thanks to everyone for your help

[steveblue8]

Hello thanks for your reply

it is a sky HDR box so i agree its the box not the tv

thanks for your help

[steveblue8]

Hello thanks for your reply

i now  know its the sky q box

as i have adjusted everything i can in the tv settings

i have noticed many people have the same problem

anyway thanks for taking the time to reply

[steveblue8]

I have set the box to HD so the tv does the upscaling

would i get the dark pixalation on an oled tv?

[PandJ2020]

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@steveblue8 wrote:

I have set the box to HD so the tv does the upscaling

would i get the dark pixalation on an oled tv?

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It wholly depends on the source material and the post-processing of the TV.  (The TV can't magic detail out of lower bandwidth source)

[steveblue8]

Hello thanks for your reply

perhaps  sky should make better boxes?

just my opinion

[Mister_Dalek]

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@steveblue8 wrote:

Hello thanks for your reply

perhaps  sky should make better boxes?

just my opinion

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Well Sky Q is nearing its tenth birthday which is pretty ancient in TV tech terms.

The blame should really be placed on the broadcasters and the teams who encode the content in the first place. In the UK we get particularly bit-rate starved material which looks noticeably worse than it should. It's the same on some ITVX and Channel 4 content via their apps - some of it is shockingly badly encoded. 

[TimmyBGood]

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@steveblue8 wrote:

perhaps  sky should make better boxes?

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The 'better' (or at least modern) box is the Stream puck.

[PandJ2020]

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@steveblue8 wrote:

perhaps  sky should make better boxes?

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That wouldn't help in regards to the source material.

As already noted, post-processing in modern TV's is always going to be superior to any STB.

Q is effectively 'end of life' and there will not be any new 'recording' boxes.  The future is streaming.

[steveblue8]

Hello i am coming back on this issue of pixalation in dark areas with sky q

i have been told by a so called expert?

never set my sky q box to 1080i ?

either 1080p or 10 bit uhd all the time ?

can anyone give me any help regarding this ?

i am about to buy a new tv for my bedroom and do not want all these issues

i contacted sky who had not got a clue what i was talking about!

thinking of moving to virgin after 20 odd years with sky

thankyou

[cuke]

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@steveblue8 wrote:

Hello

got a samsung q60d Qled tv, picture is fantastic apart from dark scenes through sky q uhd hdr box?

looked on another help forum site and was told sky q box to blame not the tv as sky q old now?

any help would be appreciated

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Try these settings https://shorturl.at/rbiPV

For HDR you need to set the Sky box to 2160p