01 Apr 2023 04:17 PM
our minibox won't play live tv or any recordings, just shows a blank screen. The on demand plays ok (eg the short premier league highlights) and it says its connected to the internet.
any ideas?
01 Apr 2023 04:35 PM
Posted by a Superuser, not a Sky employee. Find out more
@Impythechimpy wrote:
our minibox won't play live tv or any recordings, just shows a blank screen. The on demand plays ok (eg the short premier league highlights) and it says its connected to the internet.
any ideas?
@Impythechimpy the first thing to try rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then doing the dsame with your mini box
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion