Sky Q minibox not working

[alfie11377]

Minibox not coming on. Main box working fine and internet connection also good.

[Quoman7]

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@alfie11377 wrote:

Minibox not coming on. Main box working fine and internet connection also good.

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Hi @alfie11377 Try rebooting the mini box by removing the power cable for 30 sec then reconnect to reboot?

If this doesn't work, Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot. then do the same with the mini box?