Sky Q mini not working can get home screen up but seems frozen all that works is volume

[Dan1314]

Sky Q mini not working can get home screen but nothing else except volume still works have turned everything off and reset sky box,sky mini box and routers no difference 

[Mr+Flibbles+86]

Hi there @Dan1314 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147