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Discussion topic: Sky Q mini boxes not connecting to Broadband all of a sudden. System saying all is fine

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This message was authored by: Gary19712

Sky Q mini boxes not connecting to Broadband all of a sudden. System saying all is fine

System been working fine for 5 years. Now no mini boxes will connect to router (booster type) despite all resets done and software updates done,all the on/off things done. Been off now for 2 days...Boxes will still not connect. Check says system is fine and internet workign as expected.

mian box is working fine ! Very frustrating !

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This message was authored by: Quoman7

Re: Sky Q mini boxes not connecting to Broadband all of a sudden. System saying all is fine

Posted by a Superuser, not a Sky employee. Find out more

@Gary19712 wrote:

System been working fine for 5 years. Now no mini boxes will connect to router (booster type) despite all resets done and software updates done,all the on/off things done. Been off now for 2 days...Boxes will still not connect. Check says system is fine and internet workign as expected.

mian box is working fine ! Very frustrating !


Hi @Gary19712 In the following order:-

Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, then do the same with any Mini boxes?

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