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Discussion topic: Sky Q mini box won’t power on

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This message was authored by DrewPeacock This message was authored by: DrewPeacock

Sky Q mini box won’t power on

I recently had to unplug my Sky Q mini box. Now when I switch it back on at the mains, the red light comes on for a couple of seconds then disappears. Doesn't respond to remote or manual pressing. Just stays off. I can see power is getting to box as the light behind the "optical out" port is lit. Main box is fine. 

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This message was authored by lettice This message was authored by: lettice

Re: Sky Q mini box won’t power on

Posted by a Superuser, not a Sky employee. Find out more

Try the advice in this Sky help article, namely from step 4;

 

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on...

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Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.

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