17 May 2023 09:08 AM
I know this has probably been answered multiple times before. But what are you options for connecting mini boxes to the main Sky Q box if you don't have a Sky Q router? Sky can't provide FTTP to our village but others are, so would like to swap.
Do you have to swap to a wired connection or can the mini and main box still connect via SkyQ Wifi?
I have previously tried Powerline adaptors in the house but never had much success, so not confident that they will provide a solution.
17 May 2023 09:28 AM
Posted by a Superuser, not a Sky employee. Find out more
@turnbacktime wrote:
I know this has probably been answered multiple times before. But what are you options for connecting mini boxes to the main Sky Q box if you don't have a Sky Q router? Sky can't provide FTTP to our village but others are, so would like to swap.
Do you have to swap to a wired connection or can the mini and main box still connect via SkyQ Wifi?
I have previously tried Powerline adaptors in the house but never had much success, so not confident that they will provide a solution.
Hi @turnbacktime Mini boxes connect to the main SKYQ box via their own wifi mesh, not to your broadband connection.
The main SKYQ box will connect to a third party broadband router by either wifi or ethernet.
16 Oct 2023 04:32 PM
I have just done the same thing as sky couldnt provide fttp so I have changed ISP. My question is, I have my sky Q main box and 3 mini boxes plus a sky q booster. One of the mini boxes is quite far away and needed the booster to work. Is the booster now useless because I no longer have a sky router or will the booster still boost the signal for the sky mesh system?
21 Oct 2023 04:07 PM
Sorry I can't help with your query. But I have just done the same, switched from sky broadband as they can't provide fttp, waiting for the change in a couple of weeks. Is your sky q and mini boxes working ok with a different broadband provider?
25 Oct 2023 03:35 PM
I've just changed away from Sky broadband and the mini box isnt working. It connects and then drops out within about a minute.
25 Oct 2023 03:52 PM
Posted by a Superuser, not a Sky employee. Find out more
@Hopelesstech wrote:I've just changed away from Sky broadband and the mini box isnt working. It connects and then drops out within about a minute.
The mini may be too far from the main box (which was previously assisted when using Sky broadband).
Alternatively, your new router may be clashing on the 5GHz ch 36 - change the channel on the router to be as far from 36 as possible.
Otherwise, you'll need to call Sky for a booster.
25 Oct 2023 04:52 PM
Posted by a Superuser, not a Sky employee. Find out more
@Unreal276 wrote:
I have just done the same thing as sky couldnt provide fttp so I have changed ISP. My question is, I have my sky Q main box and 3 mini boxes plus a sky q booster. One of the mini boxes is quite far away and needed the booster to work. Is the booster now useless because I no longer have a sky router or will the booster still boost the signal for the sky mesh system?
@Unreal276 the booster will still work but you need to connect the booster to either the main Q box or one of the other mini boxes then connect it to the mini box that is far away. It will not connect to your router now
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