Sky Q mini box staying on amber when I press the home symbol, trying to set it up on new TV

[ET12]

I am trying to connect my sky Q minibox to a different TV, when going through the set up it stays on amber when I press the home symbol.

[oldfella]

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@ET12 wrote:

I am trying to connect my sky Q minibox to a different TV, when going through the set up it stays on amber when I press the home symbol.

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Hi @ET12 

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
With the mini box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.

[ET12]

Many thanks Mark, I will try it later and let you know how I get on.  Thanks again Eileen 

[ET12]

Hi Mike

Thanks so much for answering my question, I can now confirm mini box up and running.

Really appreciate it.

Many thanks

Eileen