Sky Q mini box no satellite signal and Sky Q main box hard drive issue so no recordings can play

[Tim276]

I had issues a few weeks ago and Sky engineers visited my house, i still have issues which now show on the main Sky Q box stating hard drive issues and no previous recordings can be accessed, also i have no satellite signal stated on my mini box even though we have confimred stated connections to the main box, plus internet is all fine and connected

[Laing1]

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@Tim276 wrote:

I had issues a few weeks ago and Sky engineers visited my house, i still have issues which now show on the main Sky Q box stating hard drive issues and no previous recordings can be accessed, also i have no satellite signal stated on my mini box even though we have confimred stated connections to the main box, plus internet is all fine and connected

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@Tim276 try following the link below for the hard drive errors that you are seeing

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/an-on-screen-message-sky-q/articles/sky-q...