Sky Q mini box isn’t working . I can only get channel 4 not on sky and can’t change the channel. mai

[Jjfphi56]

Status on main box mini box network connection and watch via sky go all with blue tick 

why won't my sky mini box allow me to watch arch sky . 

[Addie15]

Hi there,  jjfphi56. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Lisa-P1987]

We are still looking to help you @Jjfphi56 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks