Sky Q mini box is not connecting to main sky box

[JWH101]

Sky Q Mini box in front room not connecting to main box

already complained several times

 Booster fitted in May 2023 but still not resolving the issue! 
If not improved I will be leaving sky as cannot watch TV in main front room! 

[Tom-W19]

Hi @JWH101 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147