Discussion topic: Sky Q main box is not showing recordings or catch up tv

This message was authored by: Jon1276 · ‎15 Jun 2024

Live tv and external apps are fine.

WiFi connection has been reset and is fine.

This message was authored by: Laing1 · ‎15 Jun 2024

@Jon1276 wrote:

Live tv and external apps are fine.

WiFi connection has been reset and is fine.

@Jon1276 are you getting any error messages ?

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

This message was authored by: Jon1276 · ‎15 Jun 2024

No error messages. It read Technical Fault on the reduced screen, until I reset the router and Q bix. But problem persists.

This message was authored by: oldfella · ‎15 Jun 2024

@Jon1276 wrote:

No error messages. It read Technical Fault on the reduced screen, until I reset the router and Q bix. But problem persists.

Hi @Jon1276

Work through the following link.
https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel

Discussion topic: Sky Q main box is not showing recordings or catch up tv

Sky Q main box is not showing recordings or catch up tv

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