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Discussion topic: Sky Q losing broadband connection but all other devices fine

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This message was authored by: Tim2701

Sky Q losing broadband connection but all other devices fine

I've had this issue since I upgraded my broadband in February (which I felt pressured to do). Currently paying over £100 a month for broadband and basic Sky TV (no sports or cinema) 

 

Every now and then (can be hours days or weeks) the broadband will drop to Sky Q and Netflix and other streaming will stop! It will come back on but keeps consistently happening and when I'm paying as much as I am, really expect better! Been on the phone so many times and and getting nowhere. No fix at all! 

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This message was authored by: Chodley

Re: Sky Q losing broadband connection but all other devices fine

Posted by a Superuser, not a Sky employee. Find out more

Have they not suggested using a Q booster?

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