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Discussion topic: Sky Q losing broadband connection but all other devices fine
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This message was authored by: Tim2701
Message posted on 08 Jun 2025 06:42 PM
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Sky Q losing broadband connection but all other devices fine
I've had this issue since I upgraded my broadband in February (which I felt pressured to do). Currently paying over £100 a month for broadband and basic Sky TV (no sports or cinema)
Every now and then (can be hours days or weeks) the broadband will drop to Sky Q and Netflix and other streaming will stop! It will come back on but keeps consistently happening and when I'm paying as much as I am, really expect better! Been on the phone so many times and and getting nowhere. No fix at all!
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This message was authored by: Chodley
Posted by a Superuser, not a Sky employee.
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Message posted on 08 Jun 2025 10:30 PM
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Re: Sky Q losing broadband connection but all other devices fine
Have they not suggested using a Q booster?
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