Sky Q keeps turning on and off

[Zom]

Our sky Q keeps turning itself on and off . The screen comes on as normal on the homepage , stays on for about 30 seconds then it goes almost black with bits off pixelated colour in the corners . Then it goes full black screen . 
Randomly 2 nights on the run it's done this and then after bout 3 hours it stays on . Anyone else having or had this problem? 

[Laing1]

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@Zom wrote:

Our sky Q keeps turning itself on and off . The screen comes on as normal on the homepage , stays on for about 30 seconds then it goes almost black with bits off pixelated colour in the corners . Then it goes full black screen . 
Randomly 2 nights on the run it's done this and then after bout 3 hours it stays on . Anyone else having or had this problem? 

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@Zom You could try resetting the settings in the Q boxes hidden menu.
To enter the hidden menu press the home button and scroll down to settings but do not select settings.
With settings highlighted press 0 0 1 then select
Only Carry out the first Reset being Reset Settings as the others will wipe all recordings.
After the reset you will have to re-pair your remote assuming you are using a bluetooth remote by pressing 1 and 3 together on the remote

[Zom]

Thanks for the advice. Yesterday and today it's suddenly started working normally in the evening.  it's been afternoon it's been dodgy 

[Chodley]

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@Zom wrote:

Thanks for the advice. Yesterday and today it's suddenly started working normally in the evening.  it's been afternoon it's been dodgy 

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Did you try what was suggested?

[Zom]

Was going to try it this morning but it's gone off again . Will try it this evening if it does continue the pattern of coming back on again 

[Chodley]

I think there's a good chance this needs replacing.