Sky Q keeps loosing internet connection. Every other none sky device is ok,.

[Reg24]

Sky q loosing connection. All none sky devices are ok, full fibre connection.  Really annoying having to reconnect. Sky seem to be failing in every department the moment !!

[Greenfingers001]

Hi there @Reg24 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
 

[Reg24 · Accepted solution]

Resolved with replacement Sky Q box.