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Discussion topic: Sky Q keeps going to chanel 777 no matter what remote buttons i press, tv and box turns on.

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This message was authored by mcfc11 This message was authored by: mcfc11

Sky Q keeps going to chanel 777 no matter what remote buttons i press, tv and box turns on.

Turned on and off several times, rebooted, home aspects appear, channel picked, no sound, then no matter what button is pressed number 7 comes up then try another butto naother 7 comes up and finally the third 7 for that chanel which is islam channel for donations again with no sound any help appreciated.

  


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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: Sky Q keeps going to chanel 777 no matter what remote buttons i press, tv and box turns on.

Posted by a Superuser, not a Sky employee. Find out more

@mcfc11 wrote:

Turned on and off several times, rebooted, home aspects appear, channel picked, no sound, then no matter what button is pressed number 7 comes up then try another butto naother 7 comes up and finally the third 7 for that chanel which is islam channel for donations again with no sound any help appreciated.

  


hi @mcfc11 

It sounds like your 7 key on the remote might be sticking

 

May I suggest you try seeing if you can free it 

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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: Sky Q keeps going to chanel 777 no matter what remote buttons i press, tv and box turns on.

Posted by a Superuser, not a Sky employee. Find out more

@mcfc11 wrote:

Turned on and off several times, rebooted, home aspects appear, channel picked, no sound, then no matter what button is pressed number 7 comes up then try another butto naother 7 comes up and finally the third 7 for that chanel which is islam channel for donations again with no sound any help appreciated.

  


hi @mcfc11 

It sounds like your 7 key on the remote might be sticking

 

May I suggest you try seeing if you can free it 

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