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This discussion topic has been answered Discussion topic: Sky Q is no longer purchasable online

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This message was authored by: BenJoBanjo

Re: Sky Q no longer being sold


@Zed00000 wrote:

So Will "SKY" Remove "SKY-Q"-"TV" For EXISTING "Customers" Like Myself? If So, (Please) Ensure That "SKY-Q"-"TV" STILL Remains ACTIVE As "SKY-Q"-"TV" Is The ONLY Form Of "TV" That I Can Use Easily? (Please) DON'T Remove "SKY-Q"-"TV" For EXISTING And Would-Be "Customers" As Some "Customers" (Who Are "Disabled" And "Elderly") Can ONLY Use "SKY-Q"-"TV" More Easily? (PLEASE) Re-Assure Me That "SKY-Q"-"TV"  Will Still Remain Active For EXISTING "Customers" Like Myself And New-Would-Be "Customers" And DO Respond To This Message (Whoever Is From The "SKY-Q"-"TV"-"TEAM" And Other "Commenters" Who Can Let Me Know Some Helpful Answers) - (Please)?


Sky Q will still be around for a few more years, don't worry. Sky won't stop supporting it until there comes a time when the satellites themselves come out of service. At that point, if you want a Sky TV service, you'll need to subscribe to their streaming option, or watch Sky programming via the NOW app on another streaming device. 

This message was authored by: PandJ2020

Re: Sky Q no longer being sold

Posted by a Superuser, not a Sky employee. Find out more

@Zed00000 wrote:

 (Whoever Is From The "SKY-Q"-"TV"-"TEAM" And Other "Commenters" Who Can Let Me Know Some Helpful Answers) - (Please)?


Sky themselves will not respond here.

 

It's not a secret that Sky have signalled the end of the satellite TV era in the UK.  But quite a few more years yet.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Zed00000

Re: Sky Q no longer being sold

In Brief - Thanks To "You-Yourselves" (Who I Believe May Have Been A [Possible] "Commenter") As "Your"-"Response WAS VERY Re-Assurring For Sure. 👍 And So Goodbye 👋 For Now.

This message was authored by: KevNewMedia Answer

Re: Sky Q no longer being sold

Posted by a Sky employee

Hi Everyone

 

Thanks for your questions on Sky Q and the online sales journey. I can confirm Sky Q is no longer available to buy online, however I can reassure you that Sky Q is still going strong with no changes to how existing customers can manage their package online or through the My Sky App. 

 

Customers can still call us if they'd like to order Sky Q, or visit one of our retail stores. Alternatively, they can opt for one of our popular streaming products, Sky Glass and Sky Stream, which are chosen by 9 in 10 of our new customers.

 

I'm going to mark this post as the current answer, so that everyone has the most up-to-date information.

Thanks
Kev
Community Manager

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This message was authored by: mr.tickle

Re: Sky Q no longer being sold

Posted by a Superuser, not a Sky employee. Find out more

@KevNewMedia wrote:

Hi Everyone

 

Thanks for your questions on Sky Q and the online sales journey. I can confirm Sky Q is no longer available to buy online, however I can reassure you that Sky Q is still going strong with no changes to how existing customers can manage their package online or through the My Sky App. 

 

Customers can still call us if they'd like to order Sky Q, or visit one of our retail stores.


Many thanks for the reasurrance!

 

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